Pricing
Support for teams that ship. Start today, no credit card required
Foundation
$
55
45
Save 20%
per user per month
Billed annually
Great for small teams getting started with support
1,000 credits / month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in-app channels
Linear, Jira integrations
Help Center, Knowledge Base
Horizon
$99
per user per month
Billed annually
Perfect for growing teams with more complex workflows
2,500 credits / month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing, suited to you
Billed annually
For larger organizations who require advanced governance and control
Custom credits
External AI Agents
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
White glove onboarding
Dedicated customer success manager
Foundation
$
55
45
Save 20%
per user per month
Billed annually
Great for small teams getting started with support
1,000 credits / month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in-app channels
Linear, Jira integrations
Help Center, Knowledge Base
Horizon
$99
per user per month
Billed annually
Perfect for growing teams with more complex workflows
2,500 credits / month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing, suited to you
Billed annually
For larger organizations who require advanced governance and control
Custom credits
External AI Agents
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
White glove onboarding
Dedicated customer success manager
Foundation
$45/user/month
billed annually
Horizon
$99/user/month
billed annually
Frontier
Custom
Seats
User seats
Up to 5
Minimum 3, up to 10
Custom
Viewer seats
Unlimited
Unlimited
Unlimited
Credits
Credits included
1,000/month on annual; 500/month on monthly
2,500/month
Custom
AI agents
Ari
Customer-facing AI agent
100 credits/resolution
100 credits/resolution
100 credits/resolution
Sidekick
Internal AI agent
15-300+ credits, depending on effort
15-300+ credits, depending on effort
15-300+ credits, depending on effort
External AI agent
(Bring your own)
15 credits/assignment + 15 credits/discussion
Automation
Workflows
Up to 5
Unlimited
Unlimited
Auto-labelling
Urgency detection
Thread summaries
Suggested responses
Channels & self-service
Slack
25 channels
Unlimited
Unlimited
2 addresses
10 addresses
25 addresses
In-app forms
Live chat
Knowledge Base
1
Unlimited
Unlimited
Customer inbox
1
Unlimited
Unlimited
Microsoft Teams
Headless portal
Discourse
Discord
Support operations
Tiers
Labels and sub-labels
Teams
Saved views
Account owners
Autoresponders
CSAT
Business hours
SLAs
Escalation paths
Slack operations
Slack Broadcasts
Slack Discussions
Slack Digests
Slack Enterprise Grid
Customer context & insights
Customer cards
Unlimited
Unlimited
Unlimited
Customer card data freshness
12h cache
15s
15s
Thread fields
Tenants
Reporting history
7 days
All time
All time
Team reporting
Reporting themes
Integrations
Linear
Shortcut
Jira
GitHub
incident.io
Rootly
HubSpot sync
Attio sync
Salesforce sync
Cursor
Importers
Intercom importer
Freshdesk importer
Zendesk importer
Help Scout
Developer platform
API
Webhooks
Events
MCP
Custom channels
Security & Governance
SOC2 Type II Report
Custom roles
SSO and SCIM
Custom workspaces
Custom contracting
Advanced Security Review
Support SLAs
Uptime SLAs
Foundation
$45/user/month
billed annually
Horizon
$99/user/month
billed annually
Frontier
Custom
Seats
User seats
Up to 5
Viewer seats
Unlimited
Credits
Credits included
1,000/month on annual; 500/month on monthly
AI agents
Ari
Customer-facing AI agent
100 credits/resolution
Sidekick
Internal AI agent
15-300+ credits, depending on effort
External AI agent
(Bring your own)
Automation
Workflows
Up to 5
Auto-labelling
Urgency detection
Thread summaries
Suggested responses
Channels & self-service
Slack
25 channels
2 addresses
In-app forms
Live chat
Knowledge Base
1
Customer inbox
1
Microsoft Teams
Headless portal
Discourse
Discord
Support operations
Tiers
Labels and sub-labels
Teams
Saved views
Account owners
Autoresponders
CSAT
Business hours
SLAs
Escalation paths
Slack operations
Slack Broadcasts
Slack Discussions
Slack Digests
Slack Enterprise Grid
Customer context & insights
Customer cards
Unlimited
Customer card data freshness
12h cache
Thread fields
Tenants
Reporting history
7 days
Team reporting
Reporting themes
Integrations
Linear
Shortcut
Jira
GitHub
incident.io
Rootly
HubSpot sync
Attio sync
Salesforce sync
Cursor
Importers
Intercom importer
Freshdesk importer
Zendesk importer
Help Scout
Developer platform
API
Webhooks
Events
MCP
Custom channels
Security & Governance
SOC2 Type II Report
Custom roles
SSO and SCIM
Custom workspaces
Custom contracting
Advanced Security Review
Support SLAs
Uptime SLAs
Fast growing companies love plain
Take their word for it
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Operations
Frequently Asked Questions
Frequently Asked Questions
Can I try Plain before paying?
What am I paying for?
What’s the difference between a member seat and a viewer seat?
Which plan should I choose?
What are credits?
What uses credits?
How do I know how many credits an AI task will use?
Do unused credits roll over?
What happens if I run out of credits?
Do you offer discounts for startups?
Fast growing companies love plain
Take their word for it
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Operations