Give your support team superpowers.
TRUSTED BY THE BEST SUPPORT TEAMS
TRUSTED BY THE BEST SUPPORT TEAMS
TRUSTED BY THE BEST SUPPORT TEAMS
Billed annually
Save 10%
Launch
$39
/user/month
Slack, email, and chat
Linear and Jira integration
Customer cards
AI Workflow features
Grow
$89
/user/month
Everything in Launch plus
Discord
Headless support portal
Workflow rules
SLAs and business hours
Slack discussions
Scale
Custom
Everything in Grow plus
MS Teams, custom channels
AI-Powered suggested responses.
Product insights
Concierge onboarding
FREE 14 DAY TRIAL
NO CREDIT CARD REQUIRED
STELLAR SUPPORT
Billed annually
Save 10%
Launch
$39
/user/month
Slack, email, and chat
Linear and Jira integration
Customer cards
AI Workflow features
Grow
$89
/user/month
Everything in Launch plus
Discord
Headless support portal
Workflow rules
SLAs and business hours
Slack discussions
Scale
Custom
Everything in Grow plus
MS Teams, custom channels
AI-Powered suggested
responses
Product insights
Concierge onboarding
FREE 14 DAY TRIAL
NO CREDIT CARD REQUIRED
STELLAR SUPPORT
Billed annually
Save 10%
Launch
$39
/user/month
Slack, email, and chat
Linear and Jira integration
Customer cards
AI Workflow features
Grow
$89
/user/month
Everything in Launch plus
Discord
Headless support portal
Workflow rules
SLAs and business hours
Slack discussions
Scale
Custom
Everything in Grow plus
MS Teams, custom channels
AI-Powered suggested responses.
Product insights
Concierge onboarding
FREE 14 DAY TRIAL
NO CREDIT CARD REQUIRED
STELLAR SUPPORT
Users
User seats
Up to 5
Up to 10
Unlimited
Viewer seats
Free
Free
Free
Channels
Slack
25 channels
Unlimited
Unlimited
2 email addresses
10 email addresses
25 email addresses
In-app form
Live chat
Headless support portal
Discourse
Discord
Microsoft Teams
Custom channels
Extensibility
API
Webhooks
Machine users
Events
Workflow
Discord notifications
Email notifications
Linear integration
Jira integration
Shortcut integration
Autoresponders
Tiers
Saved views
Account owners
Workflow rules
CSAT
Incident.io integration
Rootly integration
Business hours
SLAs
Slack Features
Slack notifications
Slack Broadcasts
In-Slack actions
Plain Slack bot customization
Slack Discussions
Slack Digests
Slack Enterprise Grid
Plain ai
Auto-Labelling
Urgency detection
Thread Summaries
Slack Ingestion
Suggested responses
Data-driven support
Thread Fields
Tenants
Customer Cards
Unlimited
Unlimited
Unlimited
Customer Card Realtime
12h cache
15s
15s
Reporting
7 days only
Team reporting
Product insights
Bring your own BI tool
Data migration
HubSpot sync
Help Scout sync
Intercom importer
Services and Compliance
Stellar support from the entire Plain team
SOC2 Type II Report
Users
User seats
Up to 5
Up to 10
Unlimited
Viewer seats
Free
Free
Free
Channels
Slack
25 channels
Unlimited
Unlimited
2 email addresses
10 email addresses
25 email addresses
In-app form
Live chat
Headless support portal
Discourse
Discord
Microsoft Teams
Custom channels
Extensibility
API
Webhooks
Machine users
Events
Workflow
Discord notifications
Email notifications
Linear integration
Jira integration
Shortcut integration
Autoresponders
Tiers
Account owners
Saved views
Workflow rules
CSAT
Incident.io integration
Rootly integration
Business hours
SLAs
Slack Features
Slack notifications
Slack Broadcasts
In-Slack actions
Plain Slack bot customization
Slack Discussions
Slack Digests
Slack Enterprise Grid
Plain ai
Auto-Labelling
Urgency detection
Thread Summaries
Slack Ingestion
Suggested responses
Data-driven support
Thread Fields
Tenants
Customer Cards
Unlimited
Unlimited
Unlimited
Customer Card Realtime
12h cache
15s
15s
Reporting
7 days only
Team reporting
Product insights
Bring your own BI tool
Data migration
HubSpot sync
Help Scout sync
Intercom importer
Services and Compliance
Stellar support from the entire Plain team
SOC2 Type II Report
Launch
Grow
Scale
Users
User seats
Up to 5
Viewer seats
Free
Channels
Slack
25 channels
2 email addresses
In-app form
Live chat
Headless support portal
Discourse
Microsoft Teams
Custom channels
Extensibility
API
Webhooks
Machine users
Events
Workflow
Discord notifications
Email notifications
Linear integration
Jira integration
Shortcut integration
Autoresponders
Tiers
Account owners
Saved views
Workflow rules
CSAT
Incident.io integration
Rootly integration
Business hours
SLAs
Slack Features
Slack notifications
Slack Broadcasts
In-Slack actions
Plain Slack bot customization
Slack Discussions
Slack Digests
Slack Enterprise Grid
Plain ai
Auto-Labelling
Urgency detection
Thread Summaries
Slack Ingestion
Suggested responses
Data-driven support
Thread Fields
Tenants
Customer Cards
Unlimited
Customer Card Realtime
12h cache
Reporting
7 days only
Team reporting
Product insights
Bring your own BI tool
Data migration
HubSpot sync
Help Scout sync
Intercom importer
Services and Compliance
Stellar support from the entire Plain team
SOC2 Type II Report
GIVING SUPPORT TEAMS SUPERPOWERS
Supporting the fastest growing support teams out there.
We wanted to avoid having our support experience feel like a separate brand, but to be an extension of our product. Plain’s simple API and customizability made it a perfect match.
Jonni Lundy
Founding Operations
We love that we can extend Plain how we want to via the API. If we need to build something to improve our support workflows or internal tooling, we can always build it ourselves.
Jeff Escalante
Engineering Director
Plain facilitates good working relationships between developers and support-focused team members in creating efficiency improvements that wouldn’t be possible in a more rigid tool.
Bas Buursma
Cofounder
Before Plain, support was siloed. With Plain, support has become a team sport. We have one consolidated platform and all the context that we need. Plain has helped us to feel more connected to customers than ever before.
Neil Jagdish Patel
CEO
We wanted to avoid having our support experience feel like a separate brand, but to be an extension of our product. Plain’s simple API and customizability made it a perfect match.
Jonni Lundy
Founding Operations
We love that we can extend Plain how we want to via the API. If we need to build something to improve our support workflows or internal tooling, we can always build it ourselves.
Jeff Escalante
Engineering Director
Plain facilitates good working relationships between developers and support-focused team members in creating efficiency improvements that wouldn’t be possible in a more rigid tool.
Bas Buursma
Cofounder
Before Plain, support was siloed. With Plain, support has become a team sport. We have one consolidated platform and all the context that we need. Plain has helped us to feel more connected to customers than ever before.
Neil Jagdish Patel
CEO
We wanted to avoid having our support experience feel like a separate brand, but to be an extension of our product. Plain’s simple API and customizability made it a perfect match.
Jonni Lundy
Founding Operations
We love that we can extend Plain how we want to via the API. If we need to build something to improve our support workflows or internal tooling, we can always build it ourselves.
Jeff Escalante
Engineering Director
Plain facilitates good working relationships between developers and support-focused team members in creating efficiency improvements that wouldn’t be possible in a more rigid tool.
Bas Buursma
Cofounder
Before Plain, support was siloed. With Plain, support has become a team sport. We have one consolidated platform and all the context that we need. Plain has helped us to feel more connected to customers than ever before.
Neil Jagdish Patel
CEO
Support
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© 2025 Plain ◦ Not Just Tickets Ltd
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© 2025 Plain ◦ Not Just Tickets Ltd