Customer support for modern tools
Provide support that’s as polished as your product with Plain, the customer support tool for the companies defining the next decade.
Join the modern teams already using Plain.
Power any interaction in your product
Go beyond chat and email. Manage early access requests, build bug reporting forms, and collect product feedback. Any interaction, anywhere in your product, all in your own UI.
Have one conversation, not countless tickets
View your customers' product interactions and messages in a single timeline. No more copying and pasting ticket numbers, user IDs and emails between systems.
Never switch tabs again
Get a live view of your customer data, from anywhere, in any format – without building complicated apps, syncing data between systems, or manually updating data.
Build with zero limitations
Every company is unique, and so is how you support your customers. Plain is built API-first, so you can work with it however you need – zero restrictions.
Build powerful workflows
Bring your own UI
Flag important events to your support team so they can reach out before customers do.