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Product
•
Mar 30, 2026
Know any customer in 10 seconds
Sidekick now works on Company and Tenant pages. Ask anything about a customer and get answers in seconds.

Company
•
Mar 26, 2026
Top 9 Customer Support Tools for Startups in 2026
Based on 627 B2B support team conversations: compare 9 customer support tools for startups in 2026 — including Plain, Intercom, Zendesk, Pylon, and more. Pros, cons, pricing, and AI capabilities.

Product
•
Mar 26, 2026
Every support conversation starts with missing context
Customer cards help you stay on top of what's important in every conversation, without context switching.

Company
•
Mar 13, 2026
15 Best Customer Support Software for B2B in 2026 (Compared)
Compare the 15 best customer support software platforms for B2B. Real pricing, pros/cons, and AI capabilities for Plain, Zendesk, Intercom, Front, and more. Based on 619 B2B interviews and hands-on testing.

Support Engineering
•
Mar 11, 2026
Best API-First Support Platforms for B2B Teams (2026)
Compare 10 API-first support platforms by API type, rate limits, and extensibility. GraphQL vs REST, pricing, and real B2B integration examples.

Support Engineering
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Mar 6, 2026
What Is MCP for Customer Support? A Practical Guide (2026)
MCP lets AI tools like Claude and ChatGPT work directly with your support platform. Learn which tools have MCP servers and how to get started.

Company
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Mar 6, 2026
Plain vs Zendesk: Which Is Better for B2B SaaS Support in 2026?
A detailed comparison of Plain and Zendesk for B2B customer support. Pricing, features, AI, API, Slack integration, real customer results, and who each tool is built for.

Product
•
Mar 4, 2026
Monthly Product Update: Customizable AI, powerful workflows, and the Plain MCP server
Your AI, your workflows, your rules. Five releases that put support teams in the driver's seat.

Company
•
Feb 27, 2026
How to Stop Engineers Doing Support in Slack DMs (2026)
59% of B2B support teams report high-severity pain from ad-hoc support. A step-by-step guide to moving from chaotic DMs to a system that works..
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Company
Customer
Product
Engineering
Support engineering

Product
•
Mar 30, 2026
Know any customer in 10 seconds
Sidekick now works on Company and Tenant pages. Ask anything about a customer and get answers in seconds.

Company
•
Mar 26, 2026
Top 9 Customer Support Tools for Startups in 2026
Based on 627 B2B support team conversations: compare 9 customer support tools for startups in 2026 — including Plain, Intercom, Zendesk, Pylon, and more. Pros, cons, pricing, and AI capabilities.

Product
•
Mar 26, 2026
Every support conversation starts with missing context
Customer cards help you stay on top of what's important in every conversation, without context switching.

Company
•
Mar 13, 2026
15 Best Customer Support Software for B2B in 2026 (Compared)
Compare the 15 best customer support software platforms for B2B. Real pricing, pros/cons, and AI capabilities for Plain, Zendesk, Intercom, Front, and more. Based on 619 B2B interviews and hands-on testing.

Support Engineering
•
Mar 11, 2026
Best API-First Support Platforms for B2B Teams (2026)
Compare 10 API-first support platforms by API type, rate limits, and extensibility. GraphQL vs REST, pricing, and real B2B integration examples.

Support Engineering
•
Mar 6, 2026
What Is MCP for Customer Support? A Practical Guide (2026)
MCP lets AI tools like Claude and ChatGPT work directly with your support platform. Learn which tools have MCP servers and how to get started.

Company
•
Mar 6, 2026
Plain vs Zendesk: Which Is Better for B2B SaaS Support in 2026?
A detailed comparison of Plain and Zendesk for B2B customer support. Pricing, features, AI, API, Slack integration, real customer results, and who each tool is built for.

Product
•
Mar 4, 2026
Monthly Product Update: Customizable AI, powerful workflows, and the Plain MCP server
Your AI, your workflows, your rules. Five releases that put support teams in the driver's seat.
Load more
All
Company
Customer
Product
Engineering
Support engineering

Product
•
Mar 30, 2026
Know any customer in 10 seconds
Sidekick now works on Company and Tenant pages. Ask anything about a customer and get answers in seconds.

Company
•
Mar 26, 2026
Top 9 Customer Support Tools for Startups in 2026
Based on 627 B2B support team conversations: compare 9 customer support tools for startups in 2026 — including Plain, Intercom, Zendesk, Pylon, and more. Pros, cons, pricing, and AI capabilities.

Product
•
Mar 26, 2026
Every support conversation starts with missing context
Customer cards help you stay on top of what's important in every conversation, without context switching.

Company
•
Mar 13, 2026
15 Best Customer Support Software for B2B in 2026 (Compared)
Compare the 15 best customer support software platforms for B2B. Real pricing, pros/cons, and AI capabilities for Plain, Zendesk, Intercom, Front, and more. Based on 619 B2B interviews and hands-on testing.

Support Engineering
•
Mar 11, 2026
Best API-First Support Platforms for B2B Teams (2026)
Compare 10 API-first support platforms by API type, rate limits, and extensibility. GraphQL vs REST, pricing, and real B2B integration examples.

Support Engineering
•
Mar 6, 2026
What Is MCP for Customer Support? A Practical Guide (2026)
MCP lets AI tools like Claude and ChatGPT work directly with your support platform. Learn which tools have MCP servers and how to get started.
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