Today, we're launching Bring Your Own Agent. You can now connect any AI agent to Plain's infrastructure, alongside or instead of ours.

This is a Modern Support Awards profile. Plain created these awards to recognize individual contributors who are quietly shaping the future of customer support. Johanan Lai, Technical Support Engineer 3 at Stytch, is a 2025 winner.

Customer Infrastructure is the API-first foundation for AI agents and human teams. Learn why B2B companies are moving from Zendesk to programmable support.

Plain is the best AI support platform for technical B2B teams. Compare top tools for auto-triage, Slack/Discord integration, and bringing your own AI agent.

Four upgrades that change how Plain feels day to day so support teams run faster and respond with more context.

Learn how to scale Slack customer support from 10 to 1,000+ channels. Covers AI automation, channel architecture, metrics, and engineering rotation for B2B SaaS.

This is a Modern Support Awards profile. Plain created these awards to recognize individual contributors who are quietly shaping the future of customer support. Nate Hessler, Support Engineer at Sourcegraph, is a 2025 winner.

Compare 13 Intercom alternatives for B2B SaaS. Plain leads with native Slack/Teams, Linear integration, and included AI. From $39/seat.

A customer infrastructure platform unifies Slack, Teams, Discord, and email into one API-first workspace. Learn why B2B SaaS teams are moving beyond helpdesks.