Plain – B2B support platform for Slack, MS Teams and Discord

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We’ve raised a $15m Series A to build the collaborative B2B support platform

Led by Battery Ventures, with continued participation from our previous backers Index Ventures and Connect Ventures.

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Feb 10, 2025

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Feb 10, 2025

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Feb 10, 2025

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Customer

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Engineering

Support engineering

AI-Powered Support Answers Are Only as Good as the Information You Feed It

Support engineering

Jan 9, 2025

How we're managing B2B support over the holidays

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Dec 19, 2024

Headless or pre-built support portal – which one should you choose?

Company

Oct 24, 2024

Migrate from Zendesk to Plain

Product

Oct 7, 2024

A status update

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Sep 10, 2024

How we’re building support at Plain: A blueprint for controlled chaos

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Aug 19, 2024

Dogfooding at Plain

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Jul 18, 2024

Tips to build better customer relationships with broadcasts

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Jul 12, 2024

All

Company

Customer

Product

Engineering

Support engineering

AI-Powered Support Answers Are Only as Good as the Information You Feed It

Support engineering

Jan 9, 2025

How we're managing B2B support over the holidays

Company

Dec 19, 2024

Headless or pre-built support portal – which one should you choose?

Company

Oct 24, 2024