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Plain vs. Zendesk: Which support platform is right for B2B SaaS?
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Considering switching support platforms? Now’s the time
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May 23, 2025
Multithreaded support 101: How team-to-team support is redefining the B2B customer experience
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May 13, 2025
How to *actually* scale your support operations in Slack
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AI-Powered Support Answers Are Only as Good as the Information You Feed It
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Jan 9, 2025
How we're managing B2B support over the holidays
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Dec 19, 2024
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Evolving our Frontend interview
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Jun 5, 2025
Plain vs. Zendesk: Which support platform is right for B2B SaaS?
Product
Jun 2, 2025
Considering switching support platforms? Now’s the time
Product
May 23, 2025
Multithreaded support 101: How team-to-team support is redefining the B2B customer experience
Support engineering
May 13, 2025
How to *actually* scale your support operations in Slack
Support engineering
May 6, 2025
AI-Powered Support Answers Are Only as Good as the Information You Feed It
Support engineering
Jan 9, 2025
How we're managing B2B support over the holidays
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Dec 19, 2024
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