NEW

Plain's AI executes support work end-to-end

NEW

Plain's AI executes support work end-to-end

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Connect your tools, streamline your support

Speed up your support team, automate tasks, and keep everything in sync – so you can focus on building customer relationships.

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TRUSTED BY THE BEST SUPPORT TEAMS

Essentials

For the best Plain experience

Slack

Manage customer requests from your shared Slack channels

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Linear

Create and link Linear issues directly from a thread in Plain

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Live chat

Integrate chat with your website and app for seamless support

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Channels

Meet your customers where they are.

An actionable feedback loop for your support and product teams

Support portal

Give your customers visibility into their support requests.

Support portal

Give your customers visibility into their support requests.

Contact Forms

Bring structure to your in-app requests with custom forms

Contact Forms

Bring structure to your in-app requests with custom forms

Live chat

Integrate chat with your website and app for seamless support

Live chat

Integrate chat with your website and app for seamless support

Manage support from your email inboxes

Microsoft Teams

Manage customer requests from your channels in Teams

Microsoft Teams

Manage customer requests from your channels in Teams

Discord

Manage customer requests from your Discord server

Discord

Manage customer requests from your Discord server

Slack Enterprise Grid

Manage customer requests from your VIP customers

Slack Enterprise Grid

Manage customer requests from your VIP customers

Slack Community

Manage customer requests from your Slack Community

Slack Community

Manage customer requests from your Slack Community

Slack

Manage customer requests from your shared Slack channels

Slack

Manage customer requests from your shared Slack channels

Issue trackers

Escalate to engineering and boost internal collaboration.

An actionable feedback loop for your support and product teams

Linear

Create and link Linear issues directly from a thread in Plain

Jira

Create and link Jira issues directly from a thread in Plain

Shortcut

Create and link Shortcut stories directly from a thread in Plain

Github Issues

Create and link Github issues directly from a thread in Plain

CRMs

Keep data from your CRM synced with Plain.

Keep key data from your CRM synced with Plain

Attio

Sync your companies and people sync from Attio to Plain

Hubspot

Sync customer and company data from Hubspot to Plain

Salesforce

Migrate and sync cases, contacts, and accounts from Salesforce

Agents

Leverage AI agents to manage your support queue

Decimal

Integrate Decimal's agent to your Plain workspace.

Decimal

Integrate Decimal's agent to your Plain workspace.

Duckie AI

Integrate Duckie's agent to your Plain workspace

Duckie AI

Integrate Duckie's agent to your Plain workspace

Inkeep

Integrate Inkeep’s AI agent with your Plain workspace

Inkeep

Integrate Inkeep’s AI agent with your Plain workspace

Parahelp

Integrate Parahelp's agent to your Plain workspace

Parahelp

Integrate Parahelp's agent to your Plain workspace

Incident management

Trigger and manage incidents, straight from your support requests.

Migrating your support platform doesn't need to take days

Incident.io

Sync support and engineering during incidents with Plain

Rootly

Sync support & eng during incidents by linking Rootly with Plain.

Bring your history with you.

Learn about our one-click importers, and how you can migrate any other tool's data into Plain.

View migrations

ESC

PLAIN_TOKEN=XXX

PLAIN_CUSTOMER_EMAIL=XXX

curl -X POST "https://core-api.uk.plain.com/graphql/v1" \

-H "Content-Type: application/json" \

-H "Authorization: Bearer $PLAIN_TOKEN" \

-d '{

"query": "query customerByEmail($email: String!) {

customerByEmail(email: $email) {

fullName

updatedAt {

iso8601

}

}",

"variables": {

"email": "'"$PLAIN_CUSTOMER_EMAIL"'"

"operationName": "customerByEmail"

PLAIN_TOKEN=XXX

PLAIN_CUSTOMER_EMAIL=XXX

curl -X POST "https://core-api.uk.plain.com/graphql/v1" \

-H "Content-Type: application/json" \

-H "Authorization: Bearer $PLAIN_TOKEN" \

-d '{

"query": "query customerByEmail($email: String!) {

customerByEmail(email: $email) {

fullName

updatedAt {

iso8601

}

}",

"variables": {

"email": "'"$PLAIN_CUSTOMER_EMAIL"'"

"operationName": "customerByEmail"

ESC

PLAIN_TOKEN=XXX

PLAIN_CUSTOMER_EMAIL=XXX

curl -X POST "https://core-api.uk.plain.com/graphql/v1" \

-H "Content-Type: application/json" \

-H "Authorization: Bearer $PLAIN_TOKEN" \

-d '{

"query": "query customerByEmail($email: String!) {

customerByEmail(email: $email) {

fullName

updatedAt {

iso8601

}

}",

"variables": {

"email": "'"$PLAIN_CUSTOMER_EMAIL"'"

"operationName": "customerByEmail"

Join the teams who rely on Plain to provide world-class support

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14 Day Free Trial

Join the teams who rely on Plain to
provide world-class support

BOOK A DEMO

Start for free

Join the teams who rely on Plain to provide world-class support

BOOK A DEMO

Start for free

Not Just Tickets Ltd

Plain

Solutions

Channels

Resources

Support

Not Just Tickets Ltd

Plain

Solutions

Channels

Resources

Support