Pylon alternative
Don't choose another Zendesk. Choose the best B2B support platform.
Don't choose another Zendesk. Choose the best B2B support platform.
Plain is API-first support for technical teams — across every channel, workflow, and automation in one place.
Plain is API-first support for technical teams — across every channel, workflow, and automation in one place.
Deep Slack, Teams & Linear Support
Bring Your Own Agent
Headless Portal
Pick a time → 29-min demo or live setup with a Plain expert.
Pick a time → 29-min live setup with
a Plain expert.
We didn’t need a Zendesk replacement.
We needed the best B2B support platform.
Christopher O’Neill
Head of Developer Success
TRUSTED BY THE BEST SUPPORT TEAMS
WHY TEAMS SWITCH
WHY TEAMS SWITCH
The support stack you can shape around customers.
The support stack you can shape around your customers.
Support from anywhere
Ask anything
Orchestrate agents
Learn with insights
Support from anywhere
Ask anything
Orchestrate agents
Learn with insights
Transparent, simple pricing.
Foundation
Get support right from day one
$35/month
1 seat + $35/additional seats
Slack, email, in-app channels
Ari AI agent included
Linear, Jira integrations
Customer cards
AI workflows
Sidekick AI assistant
Get help via email + chat
Horizon
Scale support with confidence
$299/month
3 seats + $99/additional seats
Everything in Foundation, plus…
Microsoft Teams
SLAs and Business hours
Escalation paths
Help Center, Knowledge Base
CRM integrations
Reporting themes
AI suggested responses
Priority support via Slack
Frontier
Full extensibility, full control
Custom
Flexible pricing suited for you
Everything in Horizon, plus…
Discord channels
Lookup with Cursor
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
Custom AI + bring your own agent
Dedicated CSM + white glove onboarding
Foundation
Get support right from day one
$35/month
1 seat + $35/additional seats
Slack, email, in-app channels
Ari AI agent included
Linear, Jira integrations
Customer cards
AI workflows
Sidekick AI assistant
Get help via email + chat
Horizon
Scale support with confidence
$299/month
3 seats + $99/additional seats
Everything in Foundation, plus…
Microsoft Teams
SLAs and Business hours
Escalation paths
Help Center, Knowledge Base
CRM integrations
Reporting themes
AI suggested responses
Priority support via Slack
Frontier
Full extensibility, full control
Custom
Flexible pricing suited for you
Everything in Horizon, plus…
Discord channels
Lookup with Cursor
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
Custom AI + bring your own agent
Dedicated CSM + white glove onboarding
Foundation
Get support right from day one
$35/month
1 seat + $35/additional seats
Slack, email, in-app channels
Ari AI agent included
Linear, Jira integrations
Customer cards
AI workflows
Sidekick AI assistant
Get help via email + chat
Horizon
Scale support with confidence
$299/month
3 seats + $99/additional seats
Everything in Foundation, plus…
Microsoft Teams
SLAs and Business hours
Escalation paths
Help Center, Knowledge Base
CRM integrations
Reporting themes
AI suggested responses
Priority support via Slack
Frontier
Full extensibility, full control
Custom
Flexible pricing suited for you
Everything in Horizon, plus…
Discord channels
Lookup with Cursor
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
Custom AI + bring your own agent
Dedicated CSM + white glove onboarding
Flexible, API-first freedom.
Bring your own AI agent & plug into your existing stack
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Plug AI into your own data & over 500 Integrations
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Bring your own AI agent & plug into your existing stack
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Go live without rebuilding support from scratch.
10min
20min
30min
Connect Slack, Microsoft Teams, Discord and email
Connect your CRMs and issue tracker
Respond to your first ticket
Start importing your threads with our pre-built importers
Deploy an AI agent across all communication channels
Define SLAs, business hours, and customer tiers
Automate queries with workflows
Automatically generate AI insights from support requests
Deploy a knowledge base, formed from your support messages
Help customers help themselves with Ask AI
Support