Jun 27, 2024

View and reply to Discussions in Plain

If you’re a frequent flyer of our changelog, you’ll have noticed we’ve been shipping updates to discussions over the past few weeks. June shall forever be known as “discussion month” at Plain, because we’ve got another one for you today.

This week, we’ve released the ability to view and reply to discussions – directly in Plain.

Image showing how discussions work at Plain

We initially launched discussions to make it easier for you to collaborate in Plain. We followed-up last week with allowing you to start discussions directly in Plain, and from this week, you can fully lead discussions from within Plain without having to jump back and forward from Slack.

Speed up your workflow by starting, replying to, and viewing discussions without ever leaving Plain. To view and reply to a discussion, just hit “discussion in #channel” on the sidebar and – like magic – you can collaborate with your teammates immediately. We’ve also introduced rich text formatting to discussions so you can respond in the format you need to.

Designed, built and written by

Preslav Mihaylov

Engineering

Preslav Mihaylov

Engineering

Kate Donnellan

Marketing

Kate Donnellan

Marketing

We’re building Plain to be the fastest, most powerful support tool out there. We’d love for you to try what we’ve built and tell us what you think.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.