Nov 15, 2024

New AI settings page

To prepare for the launch of some new AI features, we’ve just added a new “Plain AI” page to your workspace settings. The new settings page contains a top-level opt-in to AI for your workspace. 

The new settings page now contains toggles for Smart AI replies (currently in beta – let us know if you’d like to try it), auto-labeling, thread summaries, and thread titles.  

AI ingestion still lives within your Slack settings, and you can still choose to autofill your thread fields with AI in your thread fields settings. Note: you’ll be directed to the Plain AI settings page to enable AI for your workspace if these are not currently active.

All your AI settings have been preserved across the board with this update – e.g. If you had AI ingestion or auto-labeling turned on, they’re still turned on. 

Designed, built and written by

Andrew Blaney

Engineering

Andrew Blaney

Engineering

We’re building Plain to be the fastest, most powerful support tool out there. We’d love for you to try what we’ve built and tell us what you think.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.