Multiple emails

We’ve just introduced the ability to add multiple support email addresses for a single workspace. This was a highly requested feature, so we’re excited to share this with you.

Previously, when you set up Plain you were able to provide a single support email address (e.g. help@plain.com) as described here. This was the only email address that customers could email, and the only email address for outgoing emails from Plain.

From today onwards, you can add up to 5 alternate email addresses (e.g. security@plain.com or sales@plain.com), allowing you to both send and receive emails from all of these.

When typing your reply to an email, Plain defaults to the email address that you received the message from – so if you received an email to the jobs@ inbox, we’ll send the response from there.

You can add additional email addresses now in Settings → Emails.