Microsoft Teams integration

The hardest part of support is showing up where your customers are.

Today we’re releasing our Microsoft Teams integration – making it easier for your team to support your customers where they already are.

In just a few minutes, you can connect Microsoft Teams to Plain, consolidating your support stack and simplifying your workflow. Support all your customers from one fast, extensible platform.

With our Teams integration, you’ll give your VIP customers the attention they deserve. Utilize Tiers to ensure you’re prioritizing the right customer requests, and organize your queue however you need (e.g. by pricing structure). Stay ahead of every request with customizable SLAs and real-time breach alerts.

Check out our docs for more details on how to set up Microsoft Teams with Plain. Book a demo today if you’d like to learn more – we’d love to show you around.