May 16, 2025
Link to closed incidents in Incident.io

Improvements
Incident.io integration now allows linking threads to closed incidents, not just active ones - so post-incident clean-up is that much smoother.
Bug Fixes
Slack mentions for some users weren’t working – this is now fixed for everyone.
Additional assignees on threads were not receiving certain notifications. They’ll now receive all expected updates.
MS Teams messages with large attachments weren’t being ingested in Plain. This is fixed – the message is now shown with a "large attachment" indicator.
Designed, built and written by

Matt Vagni
Co-founder & CTO
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