May 16, 2025

Link to closed incidents in Incident.io

Improvements

  • Incident.io integration now allows linking threads to closed incidents, not just active ones - so post-incident clean-up is that much smoother.

Bug Fixes

  • Slack mentions for some users weren’t working – this is now fixed for everyone.

  • Additional assignees on threads were not receiving certain notifications. They’ll now receive all expected updates.

  • MS Teams messages with large attachments weren’t being ingested in Plain. This is fixed – the message is now shown with a "large attachment" indicator.

Designed, built and written by

Matt Vagni

Co-founder & CTO