Improved Linear integration

Our Linear integration just got even better. Just over 6 months ago, we launched the first version of our native Linear integration. It’s quickly become one of our most popular features and with this release, we’re making it even more powerful to help you bring support and engineering together.

We’ve made working with Linear issues even faster, removing several steps and clicks from the process, and making Linear issues even more central to the workflow in Plain. Linear issues are now the primary way to keep track of issues within Plain and can be linked to any customer conversation with a single click.

In detail:

• Linking a thread in Plain directly to a Linear issue is just a click away. Simply hit I to link an existing Linear issue, or create a new one right from within Plain.

• When a Linear issue is marked as Done, any linked threads will automatically pop back into your Todo list, so you can keep your customers informed. They’ll also be highlighted for you in the queue.

• You can now also see all Linear issues on a thread directly on the queue.