Headless support portal

Today, we’re super excited to announce headless support portals can now be built with Plain.

With a headless support portal, you can enable your customers to see their open threads, start new threads, and check on the progress of issues, all from a portal that’s embedded in your own app.

Improvements

Give your customers access to their in-progress thread information, enable them to respond to threads, create threads, and allow anyone on their team to view key updates on issues they’ve submitted.
Fully embed your support portal in your own app, and maintain complete control over the interface. Give your customers the premium, branded experience they expect of you.
To help you build your own custom headless support portal, we’ve provided a set of powerful APIs as well as an example repository which allows you to easily create a fully custom support portal.
Check out the docs for detailed instructions, and don’t hesitate to reach out if you’ve got questions about building your team a headless support portal.

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