Dec 1, 2023

Company support

Image showing how companies are shown in Plain

This week we’re launching company support which allows you to see the company a customer belongs to, so you have more context when providing support in Plain.

The company is automatically set based on the email domain of the customer and is visible throughout Plain.

You can also see all of your open threads by company in the left hand sidebar and filter by company in any queue using the shortcut F or the top right filter button.

Designed, built and written by

Elise Bach

Engineering

Elise Bach

Engineering

Andrew Blaney

Engineering

Andrew Blaney

Engineering

We’re building Plain to be the fastest, most powerful support tool out there. We’d love for you to try what we’ve built and tell us what you think.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.