Sidekick
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Sidekick goes into your tools and comes back with what you need, so you can focus on what matters.
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Which L1 threads are still open?
Please check the code for this issue
What are the top 3 issues from Acme Co. this month?
Does our deal with Acme Co. feel confident?
Please check the code for this issue
Has this bug been resolved in past threads?
Which threads are still awaiting response?
Please check the code for this issue
Has anyone reported this error in the last 30 days?
Please check the code for this issue
Are there any Linear issues related to this?
Which threads are still awaiting response?
Please check the code for this issue
Which customers are most at risk?
Catch me up on this week's issues
Please check the code for this issue
What plan is this customer on and when does their contract renew?
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HOW IT WORKS
You ask. Sidekick gets it.
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Real questions.
Sourced answers.
"Is the bug from this thread fixed yet?"
Cross-check Linear issues against recent code changes and recieve direct information about whether the fix has shipped.
"Where do things stand with this account?"
Bring together open issues, account health, usage signals, and past conversation so you walk into any demo or call prepared.
"What's behind this spike in alerts?"
Correlate error tracking, metrics, and recent deploys to point at a likely root cause, before it escalates.
"How does this feature actually work?
Surface the right documentation, internal specs, and edge cases so you can give an accurate, confident answer.
SCALE
Less grunt work. More productivity.
Send Sidekick off to investigate in the background while you keep working. It moves across your tools to answer questions on a single thread, or broadly about your entire customer base.
CONNECT
Integrate and work across every tool.
Use Sidekick to look up related issues and incidents; pull context from call recordings and meeting notes; or answer questions about your own codebase all from within a thread.
UNDERSTAND
Know every customer.
Sidekick pulls live data from your CRM to look up customer, deal, and account data. Additionally analyze what themes are emerging across all your customers and tickets.
There's a tool for that
Enable Sidekick to utilize tools your team uses to answer questions or gain customer insight.
Attio
Hubspot
LaunchDarkly
PostHog
Sentry
Datadog
Grain
Notion
Granola
Slack
GitHub
Incident.io
Linear
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TOOLS AVAILABLE at launch
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availability
Try Sidekick for free while in beta.
100% Free while in Beta • Available on all plans