Consolidate your support channels into a single platform and bring support closer to product and engineering – all in one lightning fast interface your team will love.
Consolidate your channels
Bring all your key support channels into one platform built for teams like yours. Slack, email, Discourse and more – all totally customizable.
Organize your support
Take control of your queue with SLAs, tiers, and tenants. Stay on top of high-priority requests and never miss a message.
Work with your team
Keep internal conversations linked from customer requests with Slack discussions, so nothing slips through the cracks. Bring product and engineering closer to support.
Close the loop
Our Linear integration ensures you'll never forget to update customers when you've made progress on their support request or bug report.
One cohesive platform. All your customers. Infinite extensibility.
Spend time helping your customers instead of hacking your support stack together. Plain gives you a single, collaborative platform you and your customers can scale with. Get started in under 30 seconds, integrate it into your product and customize it however you want using our powerful API.
Custom channels
Integrate any channel you need using our API, and build your ideal support stack.
Made for your entire company.
Improve how your support team works with your product teams. Create and keep track of key customer issues with our Linear integration, and never forget to update a customer again.
Plain facilitates good working relationships between developers and support-focused team members in creating efficiency improvements that wouldn’t be possible in a more rigid tool.
James Amey
Support Lead
Ben Braithwaite
Ollo AI
Groups
Pro tier
Recent threads
Bug report: Missing user permission
1w
Workspace details
Name
Ollo AI
Pricing plan
Pro
Project usage
392 of 500
Pending requests
12
Workspace users
Ben Braithwaite
Owner
Dieter Dohlman
Admin
Cecile Carter
Admin
Show any customer data, from any system. In real-time.
With just a few lines of code, Plain shows you customer data from any system in your stack directly in your support thread. Cut the clicks and bring your customer data to the fingertips of your support team.
Built to be an API, not just have one.
Build your ideal support stack in Plain. Extend nearly any support workflow with your own, connect your own systems with ours.
You need it, we’ve (probably) got it.
Every single part of Plain is engineered to help your support team move faster.
Trusted by world class support teams
Join the teams who rely on Plain to provide world-class support to their customers.
We love Plain. It's made us faster and enabled top-notch support for more folks, all leveraging our own tools and data. The speed and adaptability of the team stand out, evolving with us to better serve our customers.
Rodney Urquhart
Head of Developer Success
Before Plain, support was siloed. With Plain, support has become a team sport. We have one consolidated platform and all the context that we need. Plain has helped us to feel more connected to customers than ever before.
Neil Jagdish Patel
CEO
Thanks to Plain, we’re moving towards our goal of building a frictionless support experience way faster. That would have been impossible with any other solution. We're here now and not one year later because of Plain.
Ray Chen
Support Engineer
Join our team
We're building an intentionally small, fast-moving and product centric team. Remote, hiring within Europe.
Security beyond SOC2
For us, security goes beyond acronyms (though we have those too). Plain is built from the ground up to protect your data.