Say hello to Plain – the most powerful platform for internal support teams.
Say hello to Plain – the most powerful platform for internal support teams.
Share your team’s wins, directly in Slack
Consolidate questions from internal stakeholders into one lightning fast platform – built for team collaboration.
Trusted by teams at
One platform for all your team's questions
One platform for all your team's questions
One platform for all your team's questions
Slack support like you’ve never seen it before
Support your teammates where they already work and never miss a message again. Scale your internal support on a Slack native platform, and give your colleagues the best Slack support you can. Speak like you would on Slack with custom emoji reactions, codeblocks, and more.
Slack support like you’ve never seen it before
Support your teammates where they already work and never miss a message again. Scale your internal support on a Slack native platform, and give your colleagues the best Slack support you can. Speak like you would on Slack with custom emoji reactions, codeblocks, and more.
Slack support like you’ve never seen it before
Support your teammates where they already work and never miss a message again. Scale your internal support on a Slack native platform, and give your colleagues the best Slack support you can. Speak like you would on Slack with custom emoji reactions, codeblocks, and more.
The fastest, most enjoyable platform for email support
Get rock-solid, incredibly fast email support for your team. Resolve issues faster by making sure each email request is automatically assigned to the right team and SLA.
The fastest, most enjoyable platform for email support
Get rock-solid, incredibly fast email support for your team. Resolve issues faster by making sure each email request is automatically assigned to the right team and SLA.
The fastest, most enjoyable platform for email support
Get rock-solid, incredibly fast email support for your team. Resolve issues faster by making sure each email request is automatically assigned to the right team and SLA.
Structure queries with in-app forms
Structure every internal support request you get, while giving your teammates an on-brand, seamless experience with natively embedded contact forms – in a format that's easy for your team to prioritize.
Structure queries with in-app forms
Structure every internal support request you get, while giving your teammates an on-brand, seamless experience with natively embedded contact forms – in a format that's easy for your team to prioritize.
Structure queries with in-app forms
Structure every internal support request you get, while giving your teammates an on-brand, seamless experience with natively embedded contact forms – in a format that's easy for your team to prioritize.
Bring your own channels with our robust API
Plain is built with extensibility and customization at the heart of the product. Think up your ideal internal support stack, and build it with Plain.
Bring your own channels with our robust API
Plain is built with extensibility and customization at the heart of the product. Think up your ideal internal support stack, and build it with Plain.
Bring your own channels with our robust API
Plain is built with extensibility and customization at the heart of the product. Think up your ideal internal support stack, and build it with Plain.
Prioritize your internal support queue
Prioritize your internal support queue
Prioritize your internal support queue
Plain is designed to ensure your team can easily prioritize and action internal support requests. With labels, you can categorize threads however you need. Customer groups allow you to tag groups in your org based on your team's priorities and internal structure: i.e. the team they're on, the stack they work on. With groups, you'll stay focused on the teams with the highest priority.
Plain is designed to ensure your team can easily prioritize and action internal support requests. With labels, you can categorize threads however you need. Customer groups allow you to tag groups in your org based on your team's priorities and internal structure: i.e. the team they're on, the stack they work on. With groups, you'll stay focused on the teams with the highest priority.
Plain is designed to ensure your team can easily prioritize and action internal support requests. With labels, you can categorize threads however you need. Customer groups allow you to tag groups in your org based on your team's priorities and internal structure: i.e. the team they're on, the stack they work on. With groups, you'll stay focused on the teams with the highest priority.
Boost internal collaboration with discussions
Boost internal collaboration with discussions
Boost internal collaboration with discussions
Anyone from your team can start, view, and reply-to Slack discussions, directly in Plain – no more going back and forth to Slack – and keep the conversation linked in the thread so you'll never lose context from a side-chat again.
Anyone from your team can start, view, and reply-to Slack discussions, directly in Plain – no more going back and forth to Slack – and keep the conversation linked in the thread so you'll never lose context from a side-chat again.
Anyone from your team can start, view, and reply-to Slack discussions, directly in Plain – no more going back and forth to Slack – and keep the conversation linked in the thread so you'll never lose context from a side-chat again.
Security beyond SOC2
Security beyond SOC2
Security beyond SOC2
We're SOC2 and GDPR compliant, and take security very seriously at Plain. Everyone on your team can rest assured that their data is secure – just ask our customers that trust us with theirs.
We're SOC2 and GDPR compliant, and take security very seriously at Plain. Everyone on your team can rest assured that their data is secure – just ask our customers that trust us with theirs.
We're SOC2 and GDPR compliant, and take security very seriously at Plain. Everyone on your team can rest assured that their data is secure – just ask our customers that trust us with theirs.
Update your whole team at once
Update your whole team at once
Update your whole team at once
Connect your company Slack to Plain broadcasts and never miss an opportunity to share your wins or key updates to your teammates again. A free, standalone app, brought to you by Plain.
Connect your company Slack to Plain broadcasts and never miss an opportunity to share your wins or key updates to your teammates again. A free, standalone app, brought to you by Plain.
Connect your company Slack to Plain broadcasts and never miss an opportunity to share your wins or key updates to your teammates again. A free, standalone app, brought to you by Plain.
Built to be an API, not just have one.
Build your ideal internal support stack in Plain. Extend nearly any support workflow with your own, connect your own systems with ours.
Typescript SDK
Basic Contact Form
Advanced Contact Form
example/get-customer.ts
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
import { PlainClient } from '@team-plain/typescript-sdk';
const client = new PlainClient({
apiKey: 'plainApiKey__tmRD_xF5qiVA0497LkaLCC2mbN5hLsBIbyOgjqEP9k',
});
const result = await client.getCustomerById({ customerId: 'c_01GHC4A28A9D49P30AIWR3BN5P' });
if (result.error) {
console.log(result.error);
} else {
console.log(result.data.fullName);
}Typescript SDK
Basic Contact Form
Advanced Contact Form
example/get-customer.ts
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
import { PlainClient } from '@team-plain/typescript-sdk';
const client = new PlainClient({
apiKey: 'plainApiKey__tmRD_xF5qiVA0497LkaLCC2mbN5hLsBIbyOgjqEP9k',
});
const result = await client.getCustomerById({ customerId: 'c_01GHC4A28A9D49P30AIWR3BN5P' });
if (result.error) {
console.log(result.error);
} else {
console.log(result.data.fullName);
}Typescript SDK
Basic Contact Form
Advanced Contact Form
example/get-customer.ts
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
import { PlainClient } from '@team-plain/typescript-sdk';
const client = new PlainClient({
apiKey: 'plainApiKey__tmRD_xF5qiVA0497LkaLCC2mbN5hLsBIbyOgjqEP9k',
});
const result = await client.getCustomerById({ customerId: 'c_01GHC4A28A9D49P30AIWR3BN5P' });
if (result.error) {
console.log(result.error);
} else {
console.log(result.data.fullName);
}Typescript SDK
Basic Contact Form
Advanced Contact Form
example/get-customer.ts
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
import { PlainClient } from '@team-plain/typescript-sdk';
const client = new PlainClient({
apiKey: 'plainApiKey__tmRD_xF5qiVA0497LkaLCC2mbN5hLsBIbyOgjqEP9k',
});
const result = await client.getCustomerById({ customerId: 'c_01GHC4A28A9D49P30AIWR3BN5P' });
if (result.error) {
console.log(result.error);
} else {
console.log(result.data.fullName);
}Migrate faster than your FRT.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Slack message in #atrium-ollo-ai
Today
Ben Braithwaite got in touch via Slack on Thu 12 October 2023 at 11:50 (BST)
Ben Braithwaite
Just now
Hi there! I'm having trouble with updating the list of active projects in the app. It's not updating the status of my projects, I get an error 405 every time.
Technical issue
added by
Plain AI 1h ago
Priority set to
High
by Triage Bot 1h ago
You
Just now
Hey
@Ben
, this sounds like it might be related to a known bug on our end.
It’s actively being worked on, I’ll let you know once this is resolved.
1
1
P-3257
Updating active project status fails with Error 405
linked to this thread
5mins ago
Press
R
to reply,
O
to open in Slack
Note
N
Snooze
Z
Mark as Done
E
Todo
Slack message in #atrium-ollo
Ben is encountering Error 405 updating the status of a project. They’re asking you to help.
High
P
You
A
Labels
L
Technical issue
Linear issues
I
P-3257
Updating active project status fails with Error 405
Ben Braithwaite
Ollo AI
Groups
Pro tier
Recent threads
Bug report: Missing user permission
1w
Workspace details
Name
Ollo AI
Pricing plan
Pro
Project usage
392 of 500
Pending requests
12
Workspace users
Ben Braithwaite
Owner
Dieter Dohlman
Admin
Cecile Carter
Admin
Interesting reading
Bedtime reading
Things we worked hard for
© 2024 Not Just Tickets Limited
Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.
Interesting reading
Bedtime reading
Things we worked hard for
© 2024 Not Just Tickets Limited
Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.
Interesting reading
Bedtime reading
Things we worked hard for
© 2024 Not Just Tickets Limited
Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.
Migrate faster than your FRT.
Migrate faster than your FRT.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Slack message in #atrium-ollo-ai
Today
Ben Braithwaite got in touch via Slack on Thu 12 October 2023 at 11:50 (BST)
Ben Braithwaite
Just now
Hi there! I'm having trouble with updating the list of active projects in the app. It's not updating the status of my projects, I get an error 405 every time.
Technical issue
added by
Plain AI 1h ago
Priority set to
High
by Triage Bot 1h ago
You
Just now
Hey
@Ben
, this sounds like it might be related to a known bug on our end.
It’s actively being worked on, I’ll let you know once this is resolved.
1
1
P-3257
Updating active project status fails with Error 405
linked to this thread
5mins ago
Press
R
to reply,
O
to open in Slack
Note
N
Snooze
Z
Mark as Done
E
Todo
Slack message in #atrium-ollo
Ben is encountering Error 405 updating the status of a project. They’re asking you to help.
High
P
You
A
Labels
L
Technical issue
Linear issues
I
P-3257
Updating active project status fails with Error 405
Ben Braithwaite
Ollo AI
Groups
Pro tier
Recent threads
Bug report: Missing user permission
1w
Workspace details
Name
Ollo AI
Pricing plan
Pro
Project usage
392 of 500
Pending requests
12
Workspace users
Ben Braithwaite
Owner
Dieter Dohlman
Admin
Cecile Carter
Admin
Migrate faster than your FRT.
Migrate faster than your FRT.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Slack message in #atrium-ollo-ai
Today
Ben Braithwaite got in touch via Slack on Thu 12 October 2023 at 11:50 (BST)
Ben Braithwaite
Just now
Hi there! I'm having trouble with updating the list of active projects in the app. It's not updating the status of my projects, I get an error 405 every time.
Technical issue
added by
Plain AI 1h ago
Priority set to
High
by Triage Bot 1h ago
You
Just now
Hey
@Ben
, this sounds like it might be related to a known bug on our end.
It’s actively being worked on, I’ll let you know once this is resolved.
1
1
P-3257
Updating active project status fails with Error 405
linked to this thread
5mins ago
Press
R
to reply,
O
to open in Slack
Note
N
Snooze
Z
Mark as Done
E
Todo
Slack message in #atrium-ollo
Ben is encountering Error 405 updating the status of a project. They’re asking you to help.
High
P
You
A
Labels
L
Technical issue
Linear issues
I
P-3257
Updating active project status fails with Error 405
Ben Braithwaite
Ollo AI
Groups
Pro tier
Recent threads
Bug report: Missing user permission
1w
Workspace details
Name
Ollo AI
Pricing plan
Pro
Project usage
392 of 500
Pending requests
12
Workspace users
Ben Braithwaite
Owner
Dieter Dohlman
Admin
Cecile Carter
Admin
Migrate faster than your FRT.
Migrate faster than your FRT.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Concierge onboarding
We'll help you get set-up with Plain and make sure you're getting the most from every feature.
Bring your data
Bring over all of your past conversations from Zendesk, sync all of your accounts from Salesforce, and more, with our importers.
Slack message in #atrium-ollo-ai
Today
Ben Braithwaite got in touch via Slack on Thu 12 October 2023 at 11:50 (BST)
Ben Braithwaite
Just now
Hi there! I'm having trouble with updating the list of active projects in the app. It's not updating the status of my projects, I get an error 405 every time.
Technical issue
added by
Plain AI 1h ago
Priority set to
High
by Triage Bot 1h ago
You
Just now
Hey
@Ben
, this sounds like it might be related to a known bug on our end.
It’s actively being worked on, I’ll let you know once this is resolved.
1
1
P-3257
Updating active project status fails with Error 405
linked to this thread
5mins ago
Press
R
to reply,
O
to open in Slack
Note
N
Snooze
Z
Mark as Done
E
Todo
Slack message in #atrium-ollo
Ben is encountering Error 405 updating the status of a project. They’re asking you to help.
High
P
You
A
Labels
L
Technical issue
Linear issues
I
P-3257
Updating active project status fails with Error 405
Ben Braithwaite
Ollo AI
Groups
Pro tier
Recent threads
Bug report: Missing user permission
1w
Workspace details
Name
Ollo AI
Pricing plan
Pro
Project usage
392 of 500
Pending requests
12
Workspace users
Ben Braithwaite
Owner
Dieter Dohlman
Admin
Cecile Carter
Admin