Plain – AI-Powered Support for B2B Teams

Turn Slack into a support powerhouse.

Plain is support infrastructure for modern B2B teams.

One inbox for Slack, Teams, email, Discord, and in-app

AI handles the repetitive and filters the noise

Bi-directional Linear & Jira sync with full context

GraphQL API + Webhooks + MCP — full access, no limits

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7 DAY FREE TRIAL

The number of Slack Connect channels we have is unmanageable without something like Plain. Beyond speeding things up, Plain enabled us to actually give our customers really solid support.

Jacob Gillespie

Co-founder & CTO@ depot

TypeScript

import { PlainClient, uiComponent } from '@team-plain/typescript-sdk';

const client = new PlainClient({ apiKey });

await client.createCustomerEvent({
  title: 'API key generated',
  customerIdentifier: {
    emailAddress: 'jane@acme.com',
  },
  components: [
    uiComponent.text({
      text: 'New API key added with fingerprint **3b7896975ee9fd15eeb7** with 4 associated roles.'4 associated roles.',
    }),
    uiComponent.spacer({ size: 'M' }),
    uiComponent.linkButton({
      label: 'View in admin',
      url: 'https://admin.your-app.com'//admin.your-app.com',
    }),
  ],
});

TypeScript

import { PlainClient, uiComponent } from '@team-plain/typescript-sdk';

const client = new PlainClient({ apiKey });

await client.createCustomerEvent({
  title: 'API key generated',
  customerIdentifier: {
    emailAddress: 'jane@acme.com',
  },
  components: [
    uiComponent.text({
      text: 'New API key added with fingerprint **3b7896975ee9fd15eeb7** with 4 associated roles.'4 associated roles.',
    }),
    uiComponent.spacer({ size: 'M' }),
    uiComponent.linkButton({
      label: 'View in admin',
      url: 'https://admin.your-app.com'//admin.your-app.com',
    }),
  ],
});

trusted by customer obsessed teams

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird