Slack message received

{
  "timestamp": "2024-06-19T08:10:11.359Z",
  "workspaceId": "w_01H0J90EVVNJN5JNPC61DQZWAT",
  "payload": {
    "eventType": "thread.slack_message_received",
    "thread": {
      "id": "th_01J0179YSYDSC77PQ1VY8M9Y54",
      "customer": {
        "id": "c_01HKW3QWV31M2N2P59BQRFWSWD",
        "email": {
          "email": "leslie@atrium.so",
          "isVerified": true,
          "verifiedAt": "2024-01-11T11:15:27.714Z"
        },
        "externalId": null,
        "fullName": "Leslie Knope",
        "shortName": null,
        "markedAsSpamAt": null,
        "markedAsSpamBy": null,
        "customerGroupMemberships": [],
        "createdAt": "2024-01-11T11:15:27.715Z",
        "createdBy": {
          "actorType": "system",
          "system": "slack_webhook_handler"
        },
        "updatedAt": "2024-02-22T16:40:11.619Z",
        "updatedBy": {
          "actorType": "system",
          "system": "slack_webhook_handler"
        }
      },
      "title": "Slack message in #plain-atrium",
      "previewText": "Sure thing - what errors or error codes are you getting?",
      "priority": 0,
      "externalId": null,
      "status": "DONE",
      "statusChangedAt": "2024-06-13T11:00:57.842Z",
      "statusChangedBy": {
        "actorType": "user",
        "userId": "u_01GT9GAEDQ5116E1CJ0H3K06CK"
      },
      "statusDetail": null,
      "assignee": null,
      "assignedAt": null,
      "labels": [
        {
          "id": "l_01J017A070NA7NEPDGGAFEW6B4",
          "labelType": {
            "id": "lt_01HB924PNE3S7DVQV3SFYKW2F4",
            "name": "Technical issue",
            "icon": "code",
            "isArchived": false,
            "archivedAt": null,
            "archivedBy": null,
            "createdAt": "2023-09-26T15:36:21.422Z",
            "createdBy": {
              "actorType": "system",
              "system": "job"
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            "updatedAt": "2023-09-26T15:36:21.422Z",
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          "createdAt": "2024-06-10T14:02:20.768Z",
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          "updatedAt": "2024-06-10T14:02:20.768Z",
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      ],
      "firstInboundMessageInfo": {
        "timestamp": "2024-06-10T14:02:16.225Z",
        "messageSource": "SLACK",
        "actorId": null,
        "actorType": null
      },
      "firstOutboundMessageInfo": {
        "timestamp": "2024-06-19T08:08:39.828Z",
        "messageSource": "SLACK",
        "actorId": "u_01FSVKMHFDHJ3H5XFM20EMCBQN",
        "actorType": "user"
      },
      "lastInboundMessageInfo": {
        "timestamp": "2024-06-10T14:02:16.225Z",
        "messageSource": "SLACK",
        "actorId": null,
        "actorType": null
      },
      "lastOutboundMessageInfo": {
        "timestamp": "2024-06-19T08:08:39.828Z",
        "messageSource": "SLACK",
        "actorId": "u_01FSVKMHFDHJ3H5XFM20EMCBQN",
        "actorType": "user"
      },
      "supportEmailAddresses": [],
      "createdAt": "2024-06-10T14:02:19.326Z",
      "createdBy": {
        "actorType": "customer",
        "customerId": "c_01HKW3QWV31M2N2P59BQRFWSWD"
      },
      "updatedAt": "2024-06-19T08:08:44.109Z",
      "updatedBy": {
        "actorType": "system",
        "system": "thread_triage_handler"
      }
    },
    "slackMessage": {
      "timelineEntryId": "t_01J0QRQJSR0DRV13EG718KRG7R",
      "id": "sm_01J0QRQJSRN69ZFCEJCE8QQMHY",
      "text": "Hmm it seems to be fine now but I was getting a swathe of 401s.",
      "resolvedText": "Hmm it seems to be fine now but I was getting a swathe of 401s.",
      "attachments": [],
      "slackChannelId": "C06EJ1397MY",
      "slackChannelName": "plain-atrium",
      "slackMessageLink": "https://plain-demo.slack.com/archives/C06EJ1397MY/p1718784609080089?thread_ts=1718028136.225979",
      "createdAt": "2024-06-19T08:10:11.359Z",
      "createdBy": {
        "actorType": "customer",
        "customerId": "c_01HKW3QWV31M2N2P59BQRFWSWD"
      },
      "updatedAt": "2024-06-19T08:10:11.359Z",
      "updatedBy": {
        "actorType": "customer",
        "customerId": "c_01HKW3QWV31M2N2P59BQRFWSWD"
      }
    }
  },
  "id": "pEv_01J0QRQN0Z96DNVFAFDNFAX8QQ",
  "webhookMetadata": {
    "webhookTargetId": "whTarget_01J0QRJ785442SC6Z4RR6CAR2J",
    "webhookTargetVersion": "2024-09-18",
    "webhookDeliveryAttemptId": "whAttempt_01J0QRQNMBQCV6JW43B59FCJ8D",
    "webhookDeliveryAttemptNumber": 1,
    "webhookDeliveryAttemptTimestamp": "2024-06-19T08:10:11.979Z"
  },
  "type": "thread.slack_message_received"
}